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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I go to confirm a buy, I get an "oops, there's a problem."

Customer Question

I go to confirm a buy, I get an "oops, there's a problem."
Submitted: 1 year ago.
Category: E-Readers
Expert:  Aric replied 1 year ago.
Hello, What device are you having problems with- is it a Kindle?
Customer: replied 1 year ago.

It's a Kobo. It is working OK, except when I try to buy a book. When I press the "confirm" your buy, I get a banner that says, "Oops! We have

a problem."

Expert:  Aric replied 1 year ago.
Thanks for the reply. Which Kobo is this- Kobo Glo? Also how long have you owned it for? In other words, was it working fine before and then suddenly gave you this error?