How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask PramitP Your Own Question

PramitP
PramitP , Engineer
Category: E-Readers
Satisfied Customers: 3036
Experience:  Diploma in Electrical and Electronics from AVV University
12720903
Type Your E-Readers Question Here...
PramitP is online now
A new question is answered every 9 seconds

We just received our Kindle Fire. In the process of starting

Resolved Question:

We just received our Kindle Fire. In the process of starting it up last night, we apparently put in a password XXXXX before knowingly putting in our intended password. Consequently, now when we try to put in our intended password XXXXX start up we get the message that we have the wrong password. How can we get rid of the unintended, accidentally put in password XXXXX replace it with our intended password.?
Submitted: 2 years ago.
Category: E-Readers
Expert:  PramitP replied 2 years ago.

Hi,

 

Thank you for choosing JustAnswer.

 

Could you please tell me if it's the wifi password XXXXX Kindle password?

 

Regards,

Pramit

Customer: replied 2 years ago.

I think it is the Kindle password, because it was the very first action we tried to do with our new kindle

Expert:  PramitP replied 2 years ago.

Ok Charles, please follow the steps below.

 

1. On your computer, go to www.amazon.com
2. Click on "Your Account" on the top right.

3. Click on "Forgot Password"

4. Reset your password, and choose a new one.

5. Now you can login on the Kindle with the new password


If it doesn't work, you can call Amazon Support Team and they should be able to reset it for you. You can call them at 1-888-280-4364

 

If you have any queries, please do not hesitate to ask.

 

Please do not rate unless you are not satisfied. A Poor/Bad(1 or 2 Star) Rating affects my profile and performance here. If you feel like rating "Bad Service/I expected more" or "Poor Service/Helped a little", please stop yourself from rating and continue the conversation. I want you to be a happy and satisfied customer.

 

If you feel I have helped, please click on any of the smiley faces/stars after the second one from left to accept and rate my answer.

 

Regards,

Pramit

PramitP and other E-Readers Specialists are ready to help you