Thats great, thanks.
There are so many different models and they are all slightly different, now I know exactly what you have, thanks.
This may just need to be reset.
Slide the power button over and HOLD IT THERE. You must hold it for 30 seconds.
You may see the screen flash. Thats ok, just hold it for the 30 seconds.
Release the power button and restart it.
This should restart the Kindle and all should be well again.
Can I ask you to take a moment and rate my response? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
If this doesn't work, please don't use the rating now, but let me know whats happening with the Kindle now