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info tech
info tech, Technician
Category: E-Readers
Satisfied Customers: 13421
Experience:  E-Reader Expert
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why does my kindle fire keep shutting down on its own?

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why does my kindle fire keep shutting down on it's own?
Hello
Welcome
Thanks for the Question

OK Thank You

Please remove any leather pouch the kindle may be in

Please try a complete reboot of the kindle by holding down (or sliding to the right)the on/off switch for 30 seconds or until you see the screen flicker then release the button the kindle will reboot, (this could take upto 3 mins) do this with the charger connected

Let me know the result of that first please
Please dont rate until your happy the problem is resolved just press "reply to expert"without rating if it is not

Thanks!

Anthony
info tech and 3 other E-Readers Specialists are ready to help you