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Ask Cris Your Own Question

Cris
Cris, Technician
Category: E-Readers
Satisfied Customers: 5818
Experience:  A technician which covers all grounds including E-Readers.
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Where do I get the pin number for my new Kindle Fire?

This answer was rated:

Where do I get the pin number for my new Kindle Fire?

ITCris :

hi

ITCris :

Thanks for contacting JustAnswer.com I am Cris.

ITCris :

What Pin is it asking for? To log into the Kindle?

Customer:

I received a Kindle Fire as a Christmas gift. After I charged it and unlocked it, I was at the screen that wanted the pin number. There was no mention of a pin number in the box or with anything that came with the Kindle Fire.

ITCris :

OK if you enter the password XXXXX 4 times, it will prompt you to reset the Kindle.

Once you reset it will restart and remove the password.

Customer:

Where do I get the password? I did not see it with the Kindle Fire.

ITCris :

There is no password XXXXX you set one.

Customer:

Then do I ignore the screen that asks me for a pin code?

ITCris :

Can you tell me what pin code you are being ask for? Is it to connect to WiFi?

Customer:

I do have wireless connectivity available at my house. Is this what you mean?

ITCris :

Is your Kindle connected to your wireless network?

ITCris :

I am trying to figure out what Pin exactly your Kindle is prompting for.

Customer:

At the moment I do not know. It is not connected to the computer or to anything else right now.

ITCris :

Are you logged into the Kindle and can navigate through the menus?

ITCris :

are you still with me?

ITCris :

Hello?????

Cris and 5 other E-Readers Specialists are ready to help you
Hi Sherri,

Are you able to navigate through your Kindle?