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Rob
Rob , Engineer
Category: E-Readers
Satisfied Customers: 6991
Experience:  Many years of practical, hands on experience repairing numerous electronic components.
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my kindle has stopped working-it wont switch on. I have had

Resolved Question:

my kindle has stopped working-it won't switch on. I have had it less than a year
Submitted: 3 years ago.
Category: E-Readers
Expert:  Rob replied 3 years ago.
HI
Can you tell me which model this is please?
Is the on off power button a slide button or just a push button?

Thanks
Rob
Customer: replied 3 years ago.


I think it's just the basic model. the power button is a push button

Expert:  Rob replied 3 years ago.
Hi Ray

Try this

Push and hold the button for 30 seconds then release it.
The screen may flash, thats ok
It should then re start.

If not wait 5 minutes and try it again


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Thanks
Rob

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Customer: replied 3 years ago.

when i hold the button after 5 seconds it flashes and then goes off

Expert:  Rob replied 3 years ago.
Hi Ray

I thought it was already off, and wouldn't switch on?

Hold the button for 30 seconds again

Thanks
Rob