I can't tell.
This is new. I received 2 days ago' Every time I turn it on I get I get a new advertisement. That's as far as I can go.
I lost your last reply.
When I turned the kindle on for the 1st time it automatically registered me. I purchased it on the Amazon site. Then it prompted me to download upgrades. The upgrade was successful. It prompted me to retart the kindle. From then on everything was locked.