I have a 4GLTE Verizon hotspot. It has been charged and is on. Highlighted Network Provider. I have a new Kindle Fire HD which worked the first week, went on vacation, and it is now not picking up the internet even though the Hotspot is next to it.
It shows a lock.
Where is the power buttom. I do not see one. Came on automatically when opening cover.
Did all you said. Shut down, opened; set hotspot on Wi-Fi; pushed connect on Verizon-890L-493D. Authentication failed.
I fixed it myself. Went in and changed security. It is now activated.