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namstech
namstech, Electrical Engineer
Category: E-Readers
Satisfied Customers: 2126
Experience:  Experienced in designing/troubleshooting electronic systems
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i am locked out of my kindle fire because of password XXXXX

Resolved Question:

i am locked out of my kindle fire because of password XXXXX

Submitted: 3 years ago.
Category: E-Readers
Expert:  namstech replied 3 years ago.

 

namstech :

Hello and welcome to JustAnswer!

namstech :

Do you have a WiFi network of your own?

Customer :

yes ..itz a xxxxxxxx

namstech :

You don't know its password?

Customer :

i lost it or it not taking it

namstech :

I see. So is your computer connected to the same WiFi network?

Customer :

on back of mifi is a password XXXXX it says too short

Customer :

my laptop takes it ..but my kindle fire is locked till i find password

namstech :

So when you enter the password XXXXX WiFi in your laptop, it works but for kindle it doesn't. Is that right?

Customer :

my laptop does not lock me out

Customer :

it connects ..but..kindle has a little lock on it

namstech :

The lock means the network needs a password.

namstech :

and what happens when you enter the password XXXXX your kindle?

Customer :

yes ..why its locked is betond me

Customer :

beyond

Customer :

it just sayz wrong password XXXXX again

namstech :

Locked just means it needs password XXXXX you enter the password, it should connect (provided you enter the right password)

namstech :

I see.

namstech :

Just to make things clear; so when you enter password XXXXX the same network on your computer, it works. Is that right?

Customer :

error in connection

Customer :

on my computer i dont require a password XXXXX just connects

namstech :

Connects to the same network, right?

namstech :

What is the operating system on your computer? e.g. Windows 7, Windows XP etc, Mac OS etc.?

Customer :

yes ..xxxxxxxx

Customer :

wins 7

namstech :

Ok. Are you connected to xxxxxxxx at the moment?

Customer :

on mylaptop i am

namstech :

Ok. In the bottom right corner of your computer screen, do you see symbol like signal bars? e.g. signal bars in mobile phone?

namstech :

On which you can click to see what network you are connected to?

namstech :

Can you?

Customer :

says signal is excellant

Customer :

i have wpa secure

namstech :

Right click on xxxxxxxx and select Properties.

namstech :

This will open your xxxxxxxx properties dialog box.

Customer :

mifi is only a box

namstech :

I mean when you click the signal bars, you can view xxxxxxxx Connected message, yes?

Customer :

on my lapton ..but im on desktop at the mpment ..i can go and try it

namstech :

Ok. Please try.

Customer :

hold om i have my laptop

namstech :

Ok. let me know when ready

Customer :

im ready on laptop

Customer :

full signal

namstech :

Ok. Now click on signal bars to reveal the available networks and showing that mifi is connected.

namstech :

Right click on mifi and select Properties.

namstech :

This will open mifi properties dialog box.

Customer :

ok ..xxxx xxxx xxxx connected

Customer :

got it

namstech :

Right click on it and select Properties.

namstech :

Good.

namstech :

Now check Show characters box.

Customer :

i did

namstech :

It will reveal the password

namstech :

Note it down.

namstech :

You can use it to connect the kindle.

Customer :

bunch of numbers

namstech :

Yes.

Customer :

allcaps

namstech :

Try it with your kindle.

Customer :

ok

Customer :

one moment

namstech :

Ok.

Customer :

got it

Customer :

wow

Customer :

connected

namstech :

Cool

namstech :

Enjoy browsing :)

Customer :

very satisfied

namstech :

Great to know that. You can rate my service accordingly.

namstech :

Thanks for visiting the website.

Customer :

sure will thanz

Customer :

welcome

namstech :

Have a wonderful day!

Customer :

later

41365.6283101273
namstech, Electrical Engineer
Category: E-Readers
Satisfied Customers: 2126
Experience: Experienced in designing/troubleshooting electronic systems
namstech and other E-Readers Specialists are ready to help you