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I need to have my kindle touch repaired. Where do I take it?
Optional Information: E-Reader Brand: kindle touchE-Reader Model: fsn boof260714771ldvWhat have you tried so far?: I did report that I had bought books that were not on my kindle,but now it has water in it, Where can I take it for repair?
Hi there happy to help.
How old is the Kindle?
I received the kindle for my birthday,JULY 16TH,2012
OK, is the unit still wet? How much water came in contact with it?
the kindle is dry now. It got rained yesterdar 8/3/12. it worked for awhile then had message come up on the screen needs to be repaired
OK, you can try to reset it but this will likely not work in this case..........
Hold the power slide to the right for 20 seconds and release.
Aside from this your Kindle IS under warranty however this type of thing is not covered under warranty. HOWEVER.......
Amazon is the best company we deal with as far as customer service/replacement goes. They are very good to Kindle customers.
Contact amazon here......
http://www.amazon.com/gp/help/customer/display.html?nodeId=200144500
Ask them what they will do for you. It is very likely they will still replace this for free.
Let me know how it turns out for you I like to keep track of these things.
Take care.