My Kindle app for my iPad has frozen. I get a message that says "Please remove the book(or in this case books) from your device and redownload it from your archived item." (what is this?) if the problem persists deregister your app and register it again." am leaving town in a day and need my Kindle books. Can you help me through this?
E-Reader Brand: iPadE-Reader Model: MC349LL
Hi,Please press and hold both the Power button and the Home button together on the iPad for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.If that does not work:
Please let me know if there is still any issue. Thank you.
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Troubleshoot issues with E-readers.
Thanks for your answer. I used the info again yesterday when my kindle book was no longer available to read. It worked perfectly
Great. You're welcome. Thank you,
have other questions about my Kindle but am not willing to Pay $38 for each question.
We have subscription also. You can contact our customer service any time at email@example.com any billing question/answer. Thank you.