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James, E-Readers Expert
Category: E-Readers
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Experience: E-Readers expert
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I had to trade in my kindle fire. The one I had was faulty.

Resolved Question:

I had to trade in my kindle fire. The one I had was faulty. I am trying to register the new one and it is not taking my password. My email is:XXX@XXXXXX.XXX. Can someone help me?

Submitted: 11 months ago.
Category: E-Readers
Picture
Expert:  James replied 11 months ago.

Hi, do you mean the Amazon account password?

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Customer: replied 11 months ago.

Maybe, I have got it on now but non of my books are there.

Expert:  James replied 11 months ago.

That's easy to fix.
Go to Home, then go to Archive.
You will see all your books, and then can download them again, for free.

If you require more info or help, please click Reply tso we can continue working together to resolve the issue, until you are satisfied.

If you found my answer helpful and do not need any more info, please rate my answer accordingly, using one of the 3 right-most ratings.

Thank you!

James.

James, E-Readers Expert
Category: E-Readers
Positive Feedback: 93.8 %
Satisfied Customers: 14226
Experience: E-Readers expert
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