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my kindle fire went black and will not come back on. it was

 

Customer Question

my kindle fire went black and will not come back on. it was fully charged when this happened. my kindle was bought in 2\12 thank you Judith worthen

 



Already Tried:
nothing really as the power button will not power on

Submitted: 300 days and 15 hours ago.
Category: E-Readers
Value: $30
Status: CLOSED

Accepted Answer

Picture
Expert:  namstech replied 300 days and 15 hours ago.


namstech :

Hello and welcome to JustAnswer!

namstech :

Try restarting your kindle by pressing and holding the ON/OFF switch for 20-30 seconds and then releasing.

namstech :

You need to unplug your kindle from any power source (computer or power socket).

namstech :

i.e. before you press and hold the switch.

namstech :

Please let me know if that doesn't help.

Customer :

Expert TypeElectrical Engineer
Category: E-Readers
Pos. Feedback: 92.9 %
Accepts: 537
Answered: 7/18/2012

Experience: Experienced in designing/troubleshooting electronic systems

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