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My Kindle Fire has stopped working .No power, power botton

 
AnswerManRob's Avatar
  • Answered by:AnswerManRob
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Customer Question

My Kindle Fire has stopped working .No power, power botton doesent work .Battery was charged

 



Already Tried:
Checked to Charge Doesnt work Charge light doesnt light up

Submitted: 302 days and 22 hours ago.
Category: E-Readers
Value: $30
Status: CLOSED
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Expert:  AnswerManRob replied 302 days and 22 hours ago.

Hello and thank you for using JustAnswer.

I believe your firmware may need resetting. Try rebooting your Kindle by pressing and holding the power button for 20 seconds. Wait one minute and try turning it on and using it. If the Kindle still malfunctions, please let me know.

Customer replied 302 days and 22 hours ago.

Rob It Still Doesnt work

Accepted Answer

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Expert:  AnswerManRob replied 302 days and 21 hours ago.

Now plug it into the charger for 15 minutes. After that, and while still plugged in, press and hold the power button for 30 seconds. Make sure you do not disconnect power throughout the process. Let me know if it still does not work correctly.

Expert TypeTop Technician
Category: E-Readers
Pos. Feedback: 94.2 %
Accepts: 7782
Answered: 7/16/2012

Experience: Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics

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