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AnswerManRob
AnswerManRob , Top Technician
Category: E-Readers
Satisfied Customers: 10788
Experience:  Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics
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I have a kindle fire. I was on the weather channel app and

Resolved Question:

I have a kindle fire. I was on the weather channel app and it is frozen. I cannot back out, shut down, move. What can I do?
Submitted: 4 years ago.
Category: E-Readers
Expert:  AnswerManRob replied 4 years ago.
Hello and thank you for using JustAnswer.

I believe your firmware may need resetting. Try rebooting your Kindle by pressing and holding the power button for 20 seconds. Wait one minute and try turning it on and using it. If the Kindle still malfunctions, please let me know.
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