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Andy, Ereader Expert
Category: E-Readers
Positive Feedback: 95.7 %
Satisfied Customers: 23381
Experience: 11yr exp. MS Elec Engg, Design Engineer.
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kobo reader 1 & half years old spouse was reading and suddenly

Resolved Question:

kobo reader 1 & half years old spouse was reading and suddenly double lines started to appear and screen went blank unit appears to be charged and does not boot

Submitted: 12 months ago.
Category: E-Readers
Picture
Expert:  Andy replied 12 months ago.

Hello!
I am Andy and I will be glad to help you out with your issue today. Please Reply to me with doubts / questions till you are 100% satisfied.

Please do this and let me know.

  1. If possible, turn your eReader off.
  2. Turn it over and locate the small hole on the back.
  3. Unfold a paperclip and slide an end into the hole.
  4. Press gently until you feel a click.
  5. Your eReader should restart.

Let me know result via the REPLY TO EXPERT or CONTINUE CONVERSATION button

Andy

Ask Your Own E-Readers Question
Customer: replied 12 months ago.

that worked

Expert:  Andy replied 12 months ago.

Hi,

Thank you for your confirmation.

Please go ahead and RATE this answer with 5 stars / Smiley face if you found my service Great!

Thanks and take care!
Andy

Andy, Ereader Expert
Category: E-Readers
Positive Feedback: 95.7 %
Satisfied Customers: 23381
Experience: 11yr exp. MS Elec Engg, Design Engineer.
Andy and 4 other E-Readers Specialists are ready to help you
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