my kindle will not turn on or charge is there something I can do
Hello, My name is XXXXX XXXXX X will be glad to assist you.
I'm sorry to hear about the problems you're having with your Kindle.
Try and rectify this issue by performing a hard-reset on the Kindle. Do this by pressing and holding the power button to the "ON" position for 30 seconds, then release and wait another 2 minutes for it to reboot. Then slide the switch once more to turn on. If this does not work the first time then repeat the procedure.
If you need further assistance, let me know.