my kindle fire will not charge
left it plugged in all night and tried different chargers
Hello my name isXXXXX look forward to assisting you today with your question and providing the best answer possible. Is it not turning on? What color is the light when you try to charge it?
green then it goes off
It sounds like the firmware may be frozen try this and let me know the results hold the power switch for at least 60 seconds. Try this at least 3 times and then let me know what happens. The firmware can sometimes get frozen the same way that a computer will occasionally. If you need any clarification on this or have any questions about it please let me know, if not please don't forget to leave a positive rating as that is how this site credits me for my time. Also please note you are rating my service only and not this site or your Kindle.
Years of experience
nope green lite stays on for about 5 sec and then nothing
Did you make sure to try it at least 3 times? Can you connect it to a different port on the computer and wait 10 minutes then while it is connected try this again?
yes i will have to change areas i am on my Ipad hang on
No problem take all the time you need.
ok plugged in to the cpu, now wait 10 and try the reboot 3 times?
Yes please, make sure the light stays on during the 10 minutes and that it is still connected to the computer when you try 3 times.
lite will not stay on part of the problem
Ok hold the cable while pushing in on the end that connects to the kindle. Does it stay on when you do that? How old is this kindle?
yes then red i believe i got it for my husband just before he passed away in nov of last year
Ok if it turns from green to red it means the port on the Kindle is loose and this normally requires it to be serviced as it gets resoldered onto the board. Since it is less than a year old it should be covered by the warranty. You can get this done by calling this number: 1-866-321-8851 If you need any clarification on this or have any questions about it please let me know, if not please don't forget to leave a positive rating as that is how this site credits me for my time. Also please note you are rating my service only and not this site or your Kindle.
Your welcome and I hope you have a wonderful day.