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Customer Question

I am going to do this ONE more time.I was reading a book on my Ipad Kindle. but can no longer turn the pages on the bookHELP

Already Tried:
turning it off

Submitted: 308 days and 15 hours ago.

Category: E-Readers

Value: $30

Status: CLOSED

Expert: namstech replied 308 days and 15 hours ago.

namstech :

Hello and welcome to JustAnswer!

namstech :

Just to confirm, it is an Amazon's kindle, right?

namstech :

If so, do you know its model?

namstech :

If it is a kindle, this might be due to a temporary software error that can be cleared by rebooting the kindle. Try rebooting your kindle as follows:

namstech :

If it has a leather cover, remove it.

namstech :

If it is plugged in into computer or for charging, unplug it.

namstech :

Depending on the model of your kindle, it will have a sliding or press-type ON/OFF switch.

namstech :

Press/slide and hold the switch for 20-30 seconds and then release. This will initiate a kindle reboot that takes 2-3 minutes to complete.

namstech :

Once reboot completes, check the kindle for normal operation.

namstech :

If you still have the problem, please let me know .

namstech :

Regards

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