I have lost or seem to have lost the information to connect to the internet in order to purchase books serial number B008A0A011221R5Q ino Lynn Durret How do I reset wifi settings HELP!!
Have switched my black box for internet server on and off but can get on my laptop so not server must be KIndle problem ..not very good with this type of thing so need to get wifi settings done
Greetings,Thank you for your question and your time today.My name is Jason and I will be the expert working with you today to help resolve your problem.What is the full brand and model name of your wireless router, please?
Thank you for the update.May I please, remote into your computer so that I can better help you resolve this problem?
Why my computer ??
I can then look at your network setup and give you the information you are asking for.
Sorry can not allow that just need you to tell me how to reset my WIFI on the Kindle do not know how to do this Can not give you access to computer sorry company info sensitive on this . Please just give me steps to rest WIFI info on Kindle THANKS
You do not have to reset any such item on the Kindle. That will not help.On the kindle, simply go to Menu > WIFI > disconnect from your signal and reconnect.
Years of experience and education.
Have just restarted my Kindle and it eems okay now
Thank you for the update.Please, do not forget to click the Happy or Sad face on the bottom of this page and click Submit.Thank you,- Jason