My Kindle Fire is on and charged, but seems to be frozen. Any suggestions?
It started last evening and I charged it during the night. There is a narrow line across the bottom with an arrow in the center, but nothing else. Touching it does not help.
Hello and thank you for using JustAnswer.I believe your firmware may need resetting. Try rebooting your Kindle by pressing and holding the power button for 20 seconds. Wait one minute and try turning it on and using it. If the Kindle still malfunctions, please let me know.