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bought the touch kindle 6 months ago--havent put too many

 
simitpatel's Avatar
  • Answered by:simitpatel
  • Engineer
  • Positive Feedback: 96.2 %
  • Accepted Answers: 1436
Verified Expert
in E-Readers

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man was dead-on... thanks!
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Very helpful and got problem sorted quickly.
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I am a happy reader again
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very quick with the answer. great help
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wonderful,the problem was resolved immediately.
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He gave me the correct answer on what to do in the first response...
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Thank you!!! I was so upset that I thought I lost my kindle!!
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Thanks so much, this is a new device sure hate to have to pay to get a simple...
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Answers seem satisfactory but won't know for sure until charging has completed...
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wONDERFUL HELP!! fIXED IT THE FIRST TIME!!!!!! tHANKS AGAIN, KIRBY, K7EC

Customer Question

bought the touch kindle 6 months ago--haven't put too many hours on it...battry life always seemed shorter than the original Kindle....had it on chargr for 2 hours and it's not starting up! Help

 



Already Tried:
charging it]

Submitted: 359 days and 13 hours ago.
Category: E-Readers
Value: $30
Status: CLOSED

Accepted Answer

Picture
Expert:  simitpatel replied 359 days and 13 hours ago.


simitpatel :

Hello. Let me know when you are ready. Just type into the box below and press enter to reply.

simitpatel :

Try resetting the Kindle. Make sure the Kindle is unplugged, and then press the power button and hold it for 30 seconds. Let me know if that doesn't fix it.

simitpatel :

If that fixes it, please don't forget to rate my answer. Any bonuses and feedback are greatly appreciated.

Expert TypeEngineer
Category: E-Readers
Pos. Feedback: 96.2 %
Accepts: 1436
Answered: 5/19/2012

Experience: I own and have dismantled both the Sony E-Reader, and 2 models of the Kindle.

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