I cannot download anything i can download free trial books, but not anything i have to pay for. i think my credit card might be outdated or something, but i cannot find where to check to see what card is listed
tried different networks it will say that i purchased it, but it will not download it always says it is taking longer thAN expected, but it never finishes
Hi please provide your model of ereader and the site trying to make the purchases?
I have to go run an errand but will return shortly, and can assist you in resolving the issue once I know what device you have and online bookstore accessing. Thanks and look forward to your response.
it is a kindle fire i am trying to purchase from the kindle store that pops up on my reader. i have done this several times before, and it has always worked but now i can't seem to download anything, I tried to download a book, and it wouldn't work, but i was able to download the free trial book, i download videos from my kindle also, but now that won't work either
Hi I would first restart the Kindle Fire by pressing and holding the power button for 20 seconds, then Tap the Quick Settings icon (gear symbol) in the top right hand corner of the Home screen. Select Wi-Fi. Ensure Wireless Networking switch is in the on position. May then go to Your Kindle Library and can resend any of your purchased book to your Kindle Fire using the ACTIONS tab and 'Deliver to my..' option.
May go here to update your payment information.
... its a whole library in your hands.