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When I tried to use my Kindle G3 this morning, I found the

 
thomastech's Avatar
  • Answered by:thomastech
  • Technician
  • Positive Feedback: 88.4 %
  • Accepted Answers: 831
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Customer Question

When I tried to use my Kindle G3 this morning, I found the dictionary in four different languages. I have been tring to delete them with no luck. Every thing else comes up but the part for me to be able to delete them. HELP!!

 



Already Tried:
You name it and I tried it. I can't find anything in the manuel either.

Submitted: 337 days ago.
Category: E-Readers
Value: $30
Status: CLOSED

Accepted Answer

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Expert:  thomastech replied 337 days ago.

Hello! My name is XXXXX XXXXX X am happy to be working with you today. Let's see if we can get your problem resolved!

This may be a simple software problem. Reload the system software by sliding or pressing and holding the power switch for 20 seconds. The Kindle should come back online within 3 minutes. Let me know if it doesn't work. If it does, click Accept/Smiley Face to close the ticket.

Expert TypeTechnician
Category: E-Readers
Pos. Feedback: 88.4 %
Accepts: 831
Answered: 5/14/2012

Experience: Kindle Expert and PC Technician

Ask this Expert a Question >
Customer replied 337 days ago.

I have rebooted the e-reader 2 times and I still don't get a part where it says delete this program.

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Expert:  thomastech replied 337 days ago.

Which Kindle model do you own? (Basic Kindle, Kindle Keyboard, Kindle Touch, Kindle Fire)

Customer replied 336 days and 23 hours ago.

What more can I give you, the menu is no help. I don't know where to go from here.

I have 4 programs that I want to delete off of my Kindle.

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Expert:  thomastech replied 336 days and 23 hours ago.

What is the model number on the back of the Kindle? It should start with D0.

Customer replied 333 days and 19 hours ago.

since I couldn't get a satisfactory answer from you I went to Amazon and received ther answer that I need within seconds.

 
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