My kindle will not start. I get the normal picture but when I flick the on switch it does not open.
Just switching it on and plugging it in
Hello and thank you for using JustAnswer.Your firmware may be glitched. Try resetting your Kindle by sliding and holding the power switch for 20 seconds. If you have the newest model, it has a push button. Press it and hold it for 20 seconds. Your Kindle operating system should reload within three minutes. If this does not occur or the Kindle still malfunctions, please let me know.
Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics