Hi i asked a question about an ago. its stopping on a screen regularly again. please help. allan. im using power swicht on and off.
ive turned power on for 20 seconds and waited
Hi, Please make sure you have re-charged the kindle. Please try resetting another way: If you have a leather (or any other) cover on the kindle, please remove it. Please press/slide & hold the power switch on the kindle for one minute, then turn it back on and check. If needed, please recharge the kindle for about 5 minutes, and try the previous step again while it is charging. If it still does not work, how old is the kindle? Please let me know. Thank you.
it is only 6 weeks old , i paid someone $36 about 1 hour ago on just answer. do i loss that money aswell. plus another $60 here ?
For billing issue, you can contact our customer service at firstname.lastname@example.orgDid you try my suggestion? Does it work? Thank you.
yes it went thru kindle screen and moved from one screen to another. now its stopped and stays on most recent first screen , now its gone to kindle screen and i did not touch it.
Does it let you go to settings/menu? Can you update the kindle software if it lets you?http://www.amazon.com/gp/help/customer/display.html?nodeId=200529680What's the model of your kindle:
no i cannot , i'm sorry . it's hand held no connection to computer. it's a kindle keyboard. i'm in bangkok. i brought this machine in western australia 6 weeks ago. if there is a store in bangkok i will go if you know the adress. its doing the same works ago then stop on a page. i dont mined paying aslong i get the job done. i thought i'd be with the other guy.
There is a USB cable that you can connect from the kindle to the computer. But sorry, you got a bad ereader. The symptom is a hardware issue, so it needs to be repaired/replaced. As the device is under warranty, Amazon will fix or replace it. Amazon's contact:Outside USA: 1-206-266-0927http://www.amazon.com/gp/help/customer/display.html?nodeId=200212360Thank you.Viet - E-reader Tech41041.2975119213
Troubleshoot issues with E-readers.
ok i have the reader on its own no leds or connections. thanks $96 down the tube !! the machine only cost $200.
Sorry about the hardware issue. If you have any other electronic or computer question issue, please let me know. Thank you.