My Christmas present kindle LIght froze up while in use: no "on/off" no page changing no access to keyboard etc.
repeatedly pressing buttons
Hello,My name is XXXXX XXXXX X will be glad to assist you.
I'm sorry to hear about the problems you're having with your Kindle.
Try and rectify this issue by performing a hard-reset on the Kindle. Do this bypressing and holding the power button to the "ON" position for 30seconds, then release and wait another 2 minutes for it to reboot. Then slidethe switch once more to turn on. If this does not work the first time thenrepeat the procedure.
Expert in troubleshooting and repairing electronics for 20+ years. Own and run an AV installation and repair company.