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Try resetting the Kindle. Make sure the Kindle is unplugged, and then press the power button and hold it for 30 seconds. Let me know if that doesn't fix it.
If that fixes it, please don't forget to rate my answer.
well, the screen that was blank and just glowed turned off...now the screen is completely blank and I held it for 30 secs. and still nothing. won't turn on
OK. Plug the Kindle into power now. Does the charge light come on?
yes! it's red now
OK. Leave it plugged in for 5 minutes, and then hold the power switch for 30 seconds.
alright, is this an issue with kindles? I have only had mine for 3 months.... ugh
Just like all tablets, sometimes they will lock up, and need to be reset. I think your Kindle may have locked up, which also prevented it from charging properly.
that did it! thank you so much for your time in helping me...one would think that a company that has made millions off this product would have a free help line!...ah, corporate america strikes again!
Great. Let me know if you need any more help with this. If I answered your question, please don't forget to rate my answer. Any bonuses and feedback are greatly appreciated.