Hi, apparently last night i received an automatic update to my Kindle Fire and it automatically set parental controls. I certainly didn't. Now I can't access the web because it asks me for a password XXXXX I am don't know.Please help. I see from the online blog that this has happened to many.
About 50 passwords, including my amazon.com password XXX the password X use to unlock my Kindle Fire.
Hello, I am Engineer John C., I will be your expert today.Do you have a computer with Windows 7 or Mac OS (which one?) that can currently connect to your internet via wireless? This would help to confirm your wireless network password.Please click the "Reply to expert" button below to let me know.Thank you.
I have windows version 6
There is no such thing as Windows 6. You probably have WIndows XP, Vista or Windows 7. Please click Start, then right click "Computer" and select Properties to find out the version.Also, what's your router brand and model? Thank you
windows vista ultimate
Also, what's your router brand and model?
router is lynksys 2.4 ghz
Ok, please follow ALL the steps below from your computer already connected to the wireless network and you will see the password:1- Click here ---> 192.168.1.1 2- You will be prompted for a login - leave the username blank and enter "admin" without the quotes for the password. 3- Once logged in, click Wireless, then click Wireless Security in the submenu below it. (If the "Wireless Security" option is not there, then click "Basic Wireless Settings") 4- Your network key (passphrase) will be on the bottom of this page. If you see more than one password XXXXX with all of them.Thank youJohn C.Computer Science Engineer
when i click on the link I receive the login. I leave the username blank and type "admin" as password, nothing happens - it brings me back to the login.
That's probably because the person that installed the router changed its default settings.Ok, please follow the steps below to reset the router. Please note the wireless network name will be changed to "linksys" or "Cisco" and no password XXXXX be asked (we can setup a password XXXXX all is working OK)1- Make sure the wireless router is turned ON.2- Press and hold down the "reset" button on the back of your router for 30 seconds. The reset button is inside a very tiny hole on the back of the router. Please use a paper clip to push it for 30 seconds3- Then release the button and wait 60 seconds. (yes, 60 seconds please)4- Then unplug the router from the electricity outlet, wait 10 seconds and replug it to the electricity outlet5- Make sure the internet modem is connected to the "WAN" or the "Internet" port on the back of the router6- Unplug the internet modem from the electricity outlet, wait 10 seconds and then replug it to the electricity outlet.7- Wait 5 minutes (yes, 5 minutes please)8- Then connect from the Kindle Fire to the "Linksys" or "Cisco" wireless networkThen please follow the steps below from your wireless computer with Windows XP:1- Click Start, then Control Panel2- Double click on "Network Connections"3- Right click your "Wireless Network Connection" and select "View Available Wireless Networks"4- Now you will see a window with a list of network names. Select your wireless network name ("Cisco" or "Linksys") and click "Connect"Thank youJohn C.Computer Science Engineer
doesn't work. i still can't connect my kindle fire to the internet (and i have vista not xp). When i try to connect my kindle it asks me for my parental lock password.
OK, then you will need to reset the Kindle to factory settings following the steps below:
Computer Science Engineer and A+ Certified