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Josh, Technician
Category: E-Readers
Positive Feedback: 89.7 %
Satisfied Customers: 11846
Experience: E-reader expert
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I have a regular Kindle and for the last several months I have

Resolved Question:

I have a regular Kindle and for the last several months I have trouble with it either not booting up after being turned off and now it actually forces a re-boot sometimes when just turning a page. This is very frustrating especially when it happens several times a day as it has for the last week or so. Is there a solution or is something wrong with the Kindle itself? Shannon

Submitted: 1 year ago.
Category: E-Readers
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Expert:  Josh replied 1 year ago.

Hi! My name is XXXXX XXXXX X will be assisting you. Do not forget to rate my answer quality and press Submit before you go. Let's get started!

That is very strange to have it happen all the time; A reboot normally clears any glitch in the e-reader

When did you purchase the Kindle?

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Customer: replied 1 year ago.

I realize that this is not suppose to be the usual with a Kindle. My Kindle was purchased a year ago Januaury 2011. I have had the re-boot problem for some time but it has progressively gotten worse and worse.

Expert:  Josh replied 1 year ago.

Hi Shannon,

The normal warranty on the Kindle is 1 year and you are closely outside of it. I have helped customers who were still able to get the warranty replacement even though they were outside of the 1 year. I would recommend you call Amazon and see if they will replace it for you. At worst, they will offer you a discount on the new Kindle Fire.

Please call Amazon here ---> 1-866-321-8851

Let them know that your Kindle has hardware issues and you need a replacement

Josh, Technician
Category: E-Readers
Positive Feedback: 89.7 %
Satisfied Customers: 11846
Experience: E-reader expert
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