Recent Feedback
My Kindle seems to be frozen. When I slide the power switch nothing happens. This proible just started happening today.
Hello and thank you for using JustAnswer.Your firmware may be glitched. Try resetting your Kindle by sliding and holding the power switch for 20 seconds. If you have the newest model, it has a push button. Press it and hold it for 20 seconds. Your Kindle operating system should reload within three minutes. If this does not occur or the Kindle still malfunctions, please let me know. If it corrects the problem, please remember to accept my answer so JustAnswer will credit me with assisting you.
Experience: Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics