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AnswerManRob, Top Technician
Category: E-Readers
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Experience: Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics
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My Kindle Fire is frozen. I cant do a thing.

Resolved Question:

My Kindle Fire is frozen. I can't do a thing.

Submitted: 1 year ago.
Category: E-Readers
Expert:  AnswerManRob replied 1 year ago.

Hello and thank you for using JustAnswer.

I believe your firmware may need resetting. Try rebooting your Kindle by pressing and holding the power button for 20 seconds. Wait one minute and try turning it on and using it. If the Kindle still malfunctions, please let me know. If it corrects the problem, please remember to accept my answer so JustAnswer will credit me with assisting you.

AnswerManRob, Top Technician
Category: E-Readers
Positive Feedback: 94.3 %
Satisfied Customers: 10098
Experience: Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics
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