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James
James, E-Readers Expert
Category: E-Readers
Satisfied Customers: 15908
Experience:  E-Readers expert
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incorrect passcode on my touch kindle

Resolved Question:

incorrect passcode on my touch kindle
Submitted: 4 years ago.
Category: E-Readers
Expert:  James replied 4 years ago.
HI,
Is this the password XXXXX your Amazon account?
Customer: replied 4 years ago.
to get even started on my first page menu I must put a passcode of certain numbers it was 1-8 now they replied its wrong and to keep trying or go to you?
Expert:  James replied 4 years ago.
Enter this password:


111222777

This will remove the settings from the Kindle, including the password.

J.
James and other E-Readers Specialists are ready to help you
Customer: replied 4 years ago.
I can't get to even do that ICAN NOT GET TO THE FIRST SCREEN TO PUT XXXXXXXXX
Expert:  James replied 4 years ago.
Hi, please push/slide the power button and HOLD it for a full minute.
Then let go, and wait until the Kindle resets and reboot.

Can you access the screen now?

Thanks,

J.
James and other E-Readers Specialists are ready to help you