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I have an Apple Mac Computer , and am having trouble charging

 

Customer Question

I have an Apple Mac Computer , and am having trouble charging my Kindle . Not sure how to disconnect correctly , and does computer have to be on to recharge kindle battery ? Thank you
PS Please make it simple . Am 75 yrs old, and find all this technology a bit confusing !!!
Thank you , Peta Stockdale ( Mrs)

Submitted: 470 days and 3 hours ago.
Category: E-Readers
Value: £22
Status: CLOSED
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Expert:  Engineer John C. replied470 days and 3 hours ago.

Hello, I am Engineer John C., I will be your expert today.

Yes the computer have to be turned ON in order to recharge the Kindle battery.

If you have the original Kindle, please keep it plugged for a few hours. The Kindle light will turn "green" when the battery is fully charged.

If you would like any additional information or have more questions please don't hesitate to ask!

Please remember to press the ACCEPT button when we are finished, it is the only way I can get credit for helping you. I want you to be 100% satisfied so please, by all means ask any questions you might have on this subject. Positive feedback is always appreciated.

Customer replied470 days and 3 hours ago.


You did not tell me what to do after the Kindle has finished charging . I know I have to shut something down but where do I fid this on my computer . last time I just unplugged it and it said I had not disconnected properly . Again please make it simple !!! Thank you.

Accepted Answer

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Expert:  Engineer John C. replied470 days and 3 hours ago.


The most simple way would be to turn off the computer, then unplug the Kindle from the computer.

Or you can find the Kindle icon on the desktop, control click it, and select "EJECT"

If you would like any additional information or have more questions please don't hesitate to ask!

Please remember to press the ACCEPT button when we are finished, it is the only way I can get credit for helping you. I want you to be 100% satisfied so please, by all means ask any questions you might have on this subject. Positive feedback is always appreciated.

Expert TypeE-Readers Expert
Category: E-Readers
Pos. Feedback: 97.1 %
Accepts: 679
Answered: 3/6/2012

Experience: Computer Science Engineer and A+ Certified

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