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Engineer John C.
Engineer John C. , E-Readers Expert
Category: E-Readers
Satisfied Customers: 14563
Experience:  Computer Science Engineer and A+ Certified
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My kidle fire screen is stuck on landscape mode, no matter

Resolved Question:

My kidle fire screen is stuck on landscape mode, no matter which way I turn it. What can I do?
Submitted: 4 years ago.
Category: E-Readers
Expert:  Engineer John C. replied 4 years ago.
Hello, I am Engineer John C., I will be your expert today.

Please remember I do not receive a salary from this company. The only way for me to be compensated for my time is when the customer (You) click the Accept button when satisfied. Thank you for your help and understanding.

After you follow my solution, please let me know if the issue is not solved clicking the "Reply to your expert" gray button, so we can continue troubleshooting. DO NOT click Accept if you are not positively satisfied.

Please follow the steps below to reset the Kindle Fire:

1- Please press and hold the power button on the bottom of the device for 20 seconds.

2- After the 20 seconds, please release the power button

3- Please wait for the Kindle Fire will restart.

Please let me know if the issue is not solved clicking the "Reply to your expert" gray button, so we can continue troubleshooting.

Please scroll down and click the green Accept button so I can get compensated for my time

Thank you very much!

John C.
Computer Science Engineer
Customer: replied 4 years ago.
This did not work
Expert:  Engineer John C. replied 4 years ago.

Are you able to open apps or open any website from the Kindle Fire?
Customer: replied 4 years ago.
yes i can do all of the above
Expert:  Engineer John C. replied 4 years ago.
Make sure it isn't just locked.

Click the Settings icon (the gear icon at the top right). That opens the settings toolbar.

The far left icon will either say Lock or Unlock. If it says Unlock - click it. That will unlock rotation again.

Please let me know if the issue is not solved clicking the "Reply to your expert" gray button, so we can continue troubleshooting.

Please scroll down and click the green Accept button so I can get compensated for my time

Thank you very much!

John C.
Computer Science Engineer
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