How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask AnswerManRob Your Own Question

AnswerManRob
AnswerManRob, Top Technician
Category: E-Readers
Satisfied Customers: 10788
Experience:  Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics
24991566
Type Your E-Readers Question Here...
AnswerManRob is online now
A new question is answered every 9 seconds

My Kobo ereader wont turn on please help

This answer was rated:

My Kobo ereader won't turn on please help
Hello and thank you for using JustAnswer.

Was it working before and suddenly won't? Also, what model is it?
Customer: replied 4 years ago.
yes it was working good and when I went to turn it on this morning it wouldn't turn on....light gives one little flash and then nothing...ID #8912A-KOBON905.....just got it for Christmas
I believe that model has a tiny reset hole in the back. Insert a straightened paper clip or similar object into the hole. Let me know if this doesn't correct it. If it does, please remember to accept my answer.
Customer: replied 4 years ago.
Rob.....this didn;t work
Plug it into the charger for 10 minutes, after 10 minutes and while still plugged in, press and hold the reset button for 5 seconds. If this fails, let me know.
Customer: replied 4 years ago.
ok will try that - the battery is charged though - just so you know....
That is correct....sometimes the control circuits stick. Not sure why, but this works on many occasions. Keep your fingers crossed.
AnswerManRob and 3 other E-Readers Specialists are ready to help you
Customer: replied 4 years ago.

Rob:

 

I think it worked.....battery is low again though and I didn't read much but it did come on...thanks so much....plse send me another answer and I will accept.....thanks again....Sheila