Recent Feedback
My new kindle fire froze and can't turn it on or off. How do I fix it.
Already Tried: Can't do anything it's frozen.
Hello and thank you for using JustAnswer.You may have glitched software. Load a fresh operating system onto the Kindle by pressing and holding the power switch for 20 seconds. If this doesn't correct the problem, let me know. If it does correct it, please remember to accept my answer so JustAnswer credits me with assisting you today.
Experience: Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics