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I have an e-reader PRS 300. After charging a week ago it locked completely and has remained frozen on the home page. Please can you instruct me how to unlock it. Thankyou. Dorothy
Already Tried: re-connecting to computer and just hoping that as battery ran down it would unfreeze itself, nothing has happened,
Hi There
The unit has probably frozen like this because it has run out of battery, the best thing to do is to place the unit on charge for at least 6 hours
then reset the unit by doing the following:
This should reset the frozen reader and cause it to start working again
Experience: AV Service Engineer (4 Years)