I have a two-year-old SONY E-Reader.I can not get it to charge so I can use it.I also was not able to download the book Ipurchased through the E-Store last night.(I am not at all a technical-savvy person.)
Hi There, can you give me the model number of your unit please ?
Digital Book Reader PRS-600
Hello again, first thing to do is to leave it connected to the charger for at least 24hours, this should allow the unit to charge
Even if there is no indication of charging make sure you leave it connected
Then do the following
Thanks, James, but I have already tried doing that--twice.
Does this unit require a new battery every once in a while?
Or does that not make any sense?
It shouldn't do
how long have you owned the device for ?
have you tried charging it from a different computer, or using a different cable ?
I've found that the USB cables are quite fragile, and sometimes a replacement one can cure the issue with not charging
also how are you charging it ? Are you charging it using a wall socket adaptor or from the usb port of your computer ?
Thank you so much for responding.
I'm charging it from my computer.
I'll try a new cable and perhaps even get a wall socket adaptor.
AV Service Engineer (4 Years)