The 5 way button on my kindle is not working, Help!
Make: Kindle 3g+wifi
Model: Kindle 3g +wifi
Turning it off and on-charging it-what else is there for me to try? The directional button is not working.
Hello and thank you for using JustAnswer.It sounds like a hardware failure, but you may have glitched software. Load a fresh operating system onto the Kindle by sliding and holding the power switch for 20 seconds. If you have the brand new model with the power button that you press, press and hold the button for 20 seconds. The Kindle should come back online within 3 minutes or so. If this doesn't correct the problem, let me know the model number which is located on the back and begins with D00. If it does correct it, please remember to accept my answer so JustAnswer credits me with assisting you today.
Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics