Most Kindle is only available in English for its menus and operating items. You can read French ebooks on it... Can go to the Settings page, select Settings from the Home screen menu. Use the Next page and Previous Page buttons to view all the options. Find Device Language section. Here you can change your Kindle to a different language.
Move and hold the power switch for 20 seconds before releasing it... then give it a few minutes to restart on refreshed screen.
Hi what is the the Kindle model you are using?
When did you purchase the Kindle?
What is currently displayed on your kindle screen?
Ok since reset did not clear issue and is brand new unit, please call customer service 1-866-216-1072 to resolve and/or replace unit if needed.
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