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I did as you asked on both kindles, got the picture of the tree and the loading bar, but unfortunately it hasn't cleared the problem. I do find it odd that both kindles aren't accepting wireless connection, but then if it were my wireless connection, surely my computers wouldn't be able to connect. Any other suggestions.?
Before we go any further I need to know if this is a simple procedure which only needs doing on one thing, or am I going to have to change every computer, ipads, ipods etc in the house. If so I'd prefer an expert to do this, as I don't have the knowledge or the patience. And by the way, I will pay you regardless of the outcome, and you've been extremely patient.
Hi again Rob.
I think I've wasted enough of your time. I think I need to get someone in to check things over. I may go and try to connect to a friends wireless network, to see if that works, which will then tell me if the problem is my kindle or my network connection. Many thanks for your help. Have a good evening.
Just to let you know that my ipad works perfectly. so the mystery continues.
Anyway, thank you for your help you were most kind. I will def use this website again for techie help.
Thanks I will do.
I accepted your answer on previous response. Hope you got that
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