How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Ereader Expert
Category: E-Readers
Satisfied Customers: 23538
Experience:  11yr exp. MS Elec Engg, Design Engineer.
Type Your E-Readers Question Here...
Andy is online now
A new question is answered every 9 seconds

I just dropped my Kindle in the swimming pool. Is there any

This answer was rated:

I just dropped my Kindle in the swimming pool.
Is there any hope it might live?

Welcome to JustAnswer !! I am Andy and I will be glad to help you out with your issue today.

When did you buy this Kindle ?

Do you mean that the Kindle does not turn on at all ?

Where did you buy it from

Customer: replied 5 years ago.
Three months old - from Amazon
The Kindle was on and still displays the page my wife was reading but none of the functions now work

First clean up all the water externally as much as possible.

Please do this 'exactly' as mentioned below :

Steps :

First make sure that the Kindle 2 is completely charged. Even if it is "frozen" it should still charge - that is the charging indicator should light when the charger is connected. If the charging indicator does not light-up check your plug and let me know.


Once the Kindle 2 is charged do this to reset it :

1. Please remove your Kindle 2 from the charger.

2. Then slide the power switch to the right and hold it there.

3. Then "slowly" count to about 15 (make sure that the switch is held in its place for at least 15 seconds).

4. And then release the switch.

5. At first nothing will happen, so please be patient.

6. After about 5 to 10 seconds the Kindle 2 will flash on and off several times.

7. Then the "Amazon" logo will appear, with a progress bar showing that the Kindle is restarting.

8. Finally the Home page will load with your ebooks, audio books, and other media you have loaded onto your Kindle.


Thats all you need to do and your Kindle 2 should be in working condition now.


Important Note :

If you only hold the Power button to the right for only 5 to 10 seconds, then you will just turn the unit OFF.

You have to hold the power button to the right for at least 15 seconds as explained above.

If problem persists, than its evident that water has reached the main board inside the unit needs to be repaired.

As its less than a year old, Amazon might replace it or give you a discount on a new unit. Water damage is generally not covered in warranty but they can always make an exception.

Contact your local Amazon support ... or call at : : 1-206-266-0927

Feel free to ask any question or concern you may have. I will be glad to help you.

Please click "ACCEPT" so that I get paid.

(You need to click ACCEPT even if you are a SUBSCRIPTION or TRIAL member)

Positive Feedback and BONUS are always appreciated.


Andy and 2 other E-Readers Specialists are ready to help you