Ask an E-Readers Question, Get an Answer ASAP!
Hello and thank you for using JustAnswer.You may have glitched software. Load a fresh operating system onto the Kindle by sliding and holding the power switch for 20 seconds. The Kindle should come back online within 3 minutes or so. If this doesn't correct the problem, let me know the model number of your Kindle. If it does correct it, please remember to accept my answer so JustAnswer credits me with assisting you today.
I think you may be having difficulty with our chat feature. I will switch to question and answer mode. You will receive an email. Let me know if this didn't work. If your problem has been solved, please remember to accept my answer.