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Your software may be glitched. Try rebooting your Kindle by sliding and holding the power switch for 20 seconds. Your Kindle operating system should reload within three minutes. If this does not occur or the Kindle still malfunctions, please let me know. If it corrects the problem, please remember to accept my answer so JustAnswer will credit me with assisting you.
Receiving a 3 signal strength. Just lost signal all together
Once it reloaded and stabilized?
Now getting a strength of 4
let me know if it drops off again
we'll watch it for a few
Yes after reloading
Feel free to navigate around with it too
but watch the signal strength
Signal strength dropped says unable to connect at this time
Signal strength back to 4
Okay. How long have you owned the Kindle? It sounds like you have a hardware problem.
They just replaced about 45 days go as screen had lines thru it
Well...get a new one again. Let me get the contact information. One moment.
Contact Kindle Warranty Support at(NNN) NNN-NNNN
Have a great evening