How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask AnswerManRob Your Own Question

AnswerManRob
AnswerManRob, Top Technician
Category: E-Readers
Satisfied Customers: 10788
Experience:  Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics
24991566
Type Your E-Readers Question Here...
AnswerManRob is online now
A new question is answered every 9 seconds

I am trying to setup my nook color. Im stuck on the wireless

Customer Question

I am trying to setup my nook color. I'm stuck on the wireless network page. My network is listed but it shows locked symbol and the message under the network name says remembered then it goes to obtaining address and then stays there. What should I do to continue with the set up. My signal strength on my laptop says good, on the nook it says fair.
Submitted: 5 years ago.
Category: E-Readers
Expert:  AnswerManRob replied 5 years ago.
Hello and thank you for using JustAnswer.

If you try to connect to the wifi, it's going to need to know the password XXXXX your home wifi network. That's why it's showing as locked.

Rob