Have Dog Training Questions? Ask a Dog Trainer.
Hi Irma, can you send video of what you're seeing? This will make it that much easier to analyze the behavior the puppy is displaying and give you an idea of what the concern is and what can be done to fix it.You can either upload a video here or you can upload to another site like youtube or photo bucket and then post the link back.
Irma, I'll ask customer service to assist you with a refund.We are here to help and happy to do so. If you're having frustrations with training and don't feel you're making the progress you wish to see, enlisting the help of a behaviorist that can with you one-on-one might be the easiest and fastest method. When it comes to training, the easiest way for a trainer to assist is to see what you're seeing and help you to address concerns based on presentation. Best of luck with your companion.