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I am Dr. Snow, and I can try to help you with Moo. Is Moo the only pet in the house?
Oh ok good. All pets in the house need to be treated every 30 days for you to stop the flea life cycle here.
I think you are doing a good job with the coconut oil and the Benadryl for the itching. Moo is probably allergic to the flea saliva, which is why she is having the hair loss and such.
I don't have much faith in the topical products anymore. I would suggest putting Moo on either Comfortis or NexGard, both of which are monthly oral products for fleas. Your veterinar***** *****kely carries one or both, or could get you a prescription for one. You could order it online and a prescription would be faxed to your veterinarian to sign.
Its important that you treat with a good quality product for at least 3 months in a row to break the life cycle.
Your veterinarian could even prescribe a course of steroids to help with the itching and hair loss.
Its frustrating, I know!
I hope this helps,