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Hello this is Dr. Holloway but you can call me Dr. H, and I am a licensed veterinarian.
I am sorry to hear that your pet Rylee is having allergic dermatitis issues. However I have to inform you, which I wish the moderators of the site would tell pet owners before they agree to chat with us, that we cannot legally prescribe any medication to your pet without first doing a physical examination of him in person. You will have to go to your regular DVM for that.
If that is the main reason why you are using the site, which I suspect it is, then I will go ahead an send your request for a refund for this service and I apologize that the moderators did not inform you of this ahead of time. Just reply that you wish for a refund and I will send it through.
- Dr. H
Ok. Will do. Best of luck with your pet's care.
Refund request sent.