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Hello, JACustomer. I have been a Veterinary Nurse for over 15 years and would be happy to help you today. I'm reviewing your question right now.
1) Have any medications been tried?2) Where is she scratching?3) Are you seeing paw licking and scooting of her bum across the carpet too?4) How old she is?5) Does this happen year round or just during the summer?6) What flea prevention are you using and when was it last applied?
Customer service has been contacted.